Cancellation & Refund Policy
Effective Date: [01-05-25]
1. Cancellation
Policy
·
Dietary Consultations & Programs:
o No cancellations or
rescheduling permitted once booked.
o Fees are non-refundable under
any circumstances.
·
Physical Products (Seeds, Teas, Powders, Flours):
o Cancellation
requests must be made within 2 hours of order placement.
o No cancellations
allowed after order processing/shipping begins.
2. Refund Policy
·
Strict No-Refund Policy For:
o All consultations,
programs, and services.
o Digital content (if
any) once accessed.
o Change of mind or
personal dissatisfaction.
·
Partial Refunds (Only If Applicable):
o
Defective/Damaged Products:
Refund/replacement subject to:
§ Reporting
within 48 hours of delivery.
§ Providing
photo/video proof of damage.
o Non-Delivery: Verified by
courier tracking.
3. Process for
Eligible Refunds
1.
Email info@nutritionhaizaruri.com with:
o Order number.
o Proof of issue (for
damaged products).
2. Approved refunds
will be processed within 7–10 business days to the original
payment method.
4. Non-Refundable
Scenarios
·
Delays due to incorrect shipping addresses.
·
Products damaged in transit due to improper packaging (if shipped by
customer).
·
Unclaimed/returned orders.
5. Contact Us
For queries:
📧 Email: info@nutritionhaizaruri.com