Cancellation & Refund Policy
Effective Date: [01-05-2025]
1. Cancellation Policy
·
Dietary Consultations & Programs:
o No cancellations or rescheduling permitted once booked.
o Fees are non-refundable under any circumstances.
·
Physical Products (Seeds, Teas, Powders, Flours):
o Cancellation requests must be made within 2 hours of order placement.
o No cancellations allowed after order processing/shipping begins.
2. Refund Policy
·
Strict No-Refund Policy For:
o All consultations, programs, and services.
o Digital content (if any) once accessed.
o Change of mind or personal dissatisfaction.
·
Partial Refunds (Only If Applicable):
o
Defective/Damaged Products:
Refund/replacement subject to: § Reporting within 48 hours of delivery.
§ Providing photo/video proof of damage.
o Non-Delivery: Verified by courier tracking.
3. Process for Eligible Refunds
1.
Email info@nutritionhaizaruri.com with: Order number.
o Proof of issue (for damaged products).
2. Approved refunds will be processed within 7–10 business days to the original payment method.
4. Non-Refundable Scenarios
·
Delays due to incorrect shipping addresses.
Products damaged in transit due to improper packaging (if shipped by customer).
Unclaimed/returned orders.
5. Contact Us
For queries:
📧 Email: info@nutritionhaizaruri.com